Topic: Connecting Women who Surf in New England/ Northeast America
Customer Journey Map
DESIGN PHASE I PRIORITY : Introduction of chat villages + chat education (how to use it to coordinate with multiple people). The biggest need that I could see was the lack of ability to coordinate and communicate with other locals. To find them all to surf with.
PROBLEMS + PROBLEM SOLVING PHASE
DESIGN PHASE II: To mitigate some of the problems that were arising, created rules, village key, and villager rules, and community is and community isn't, welcome post to new members.
Localization helps us determine where to place meet ups to best suit the users. Help mitigate loneliness one meet up at a time. Creative problem solving at its finest!
OUTCOMES
